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Only Products purchased via the Site may be returned to the Vendor pursuant to the conditions and procedures defined in articles 8 and 9 hereinafter, to the exclusion of any other products, including those bearing the Vendor’s marks or sold thereby in other sales outlets.
Therefore, this exclusion also applies to products that are distributed or sold by a retailer or any other third party, whether or not authorized by the Vendor.
It is mandatory that the Products be returned according to the following steps:
It is specified that the damage or loss of Products upon their return falls within the Customer’s responsibility.
The corresponding shipment costs are borne by the Vendor at the standard rate.
After verification of the reason for return of a Product and inspection of its conformity, the Vendor accepts or refuses its return.
In the event of refusal, the Product is either shipped back to the Customer at his expense or made available to him for 30 days at the Vendor’s warehouse.
When the return is approved by the Vendor, and the Customer desires an exchange of Product, the latter must place a new order after reimbursement of the returned product by the Vendor.